SHIPPING POLICY
1. Our Strategic Logistics Network
We leverage world-class carriers, including DHL, UPS, and FedEx, to handle international and domestic shipments. For bulk orders exceeding 1 cubic meter, we offer specialized sea freight solutions to optimize your landing costs.
2. Exclusive Shipping Discounts
As an enterprise-level partner with major international couriers, Wonderxfans enjoys preferential shipping rates. We pass these savings directly to you—for example, our negotiated DHL business rates provide up to 30% savings compared to standard retail postage.
3. Order Processing & Fulfillment Time
We prioritize efficiency to keep your inventory stocked:
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Invoicing: You will receive a detailed invoice, including final shipping costs, within 24 hours of placing your order.
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Priority for Partners: Existing wholesale partners receive priority stock allocation and processing.
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Dispatch: Once payment is confirmed, orders are typically dispatched within 1 working day (2 working days for new accounts).
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Stock Notifications: In the rare event of a stock shortage, we will notify you immediately via email to arrange an exchange or adjustment before shipping.
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4. Dynamic Shipping Cost Calculation
Shipping costs are calculated based on total weight, destination, and service level.
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Consolidated Savings: Shipping costs per kilogram decrease as your order weight increases. For instance, shipping 5 items via Express is often nearly the same cost as shipping 1 item. We recommend consolidating orders to maximize your ROI.
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Transparency: Because items vary in weight (e.g., a lightweight bikini vs. a heavier leather piece), final shipping is calculated at checkout or on your pro forma invoice.
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Flexible Options: If you prefer to use your own freight forwarder or a prepaid collection service, please inform your sales manager.
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5. Shipping Timeline
| Destination | Shipping Method | Estimated Delivery |
| United States | DHL / UPS / FedEx Priority | 5–7 Business Days |
| United States | Standard Shipping (DDP Available) | 8–12 Business Days |
| Canada | DHL / FedEx Priority | 7–9 Business Days |
| Australia/NZ | DHL / FedEx Express | 5–8 Business Days |
| Europe | DHL / FedEx Express | 5–8 Business Days |
| The Middle East | DHL / FedEx Express | 5–8 Business Days |
| Asia | DHL / FedEx / Local Express | 4–5 Business Days |
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